Crimson Education was founded on the belief that all students should have access to global education. Our services are designed to accelerate each student’s trajectory towards the very best education and professional opportunities. Each student has a holistic, personalised Crimson team of mentors and teachers to prepare them well for university and beyond. We thrive not just on our students’ admission to their dream universities, but focus on and celebrate their development over time.
As part of our holistic approach to education, Crimson Education provides a full suite of services powered by proprietary technology to facilitate our students in gaining admission into the best possible universities, including:
A full-fledged Online High School (Crimson Global Academy);
University Admissions Consulting;
Boarding School Admissions Consulting;
Extracurricular Activities and Leadership Coaching;
Internship and Career Advising;
Interview Training; and
Personalised Mentoring for Individual Development.
Details about this role
Full-Time / Part-Time
Location in Hong Kong (remote work possible for part of the week)
Working within the HK Sales & Marketing team
What are the main responsibilities for this role?
Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered, and managed within Crimson's Client Relations Management (CRM) system Salesforce
Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
Planning and running local events to increase brand awareness for Crimson
Establishing, developing and maintaining positive and professional customer interactions and relationships for Crimson
Continuously improving sales techniques, processes and enhancing industry knowledge
Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars when required
Attending industry events as required
Collating fortnightly sales reports in an accurate and concise manner for management
Responding to comments and enquiries on Crimson’s social media platforms
What skills and experience are required?
Fluent in English and Chinese - Spoken and Written
Experience in Customer Service, Customer Success
Excellent communication and organisational skills
Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms (preferred but not required)
Experience in university admissions (US & UK as priority) (preferred but not required)
What personal qualities are we looking for?
Professionalism and strong work ethic
High learning agility and growth mindset – comfort in a fast-paced, high-growth environment
Creativity and drive - you love to explore new ideas and can see a project through from start to finish on time
Self-driven and self-directed
Collaborative and communicative. A team player, someone who makes great things happen for others and yourself
Confidence and positivity
Desire to upskill to more senior sales and marketing roles
Crimson Education takes college admissions consulting to a new level of personalisation and success, increasing students chances of admission to the Ivy League, Oxbridge and other top universities by up to 700%. Services include in-depth US and UK university admissions support, Australia and New Zealand medical school admissions support, educational tours to the US and Europe, local curriculum tutoring and extracurricular mentoring.
Sales & Marketing·Hong Kong·
Education Sales Development Representative
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