Our Vision

Building the World’s Leaders of Tomorrow.

Our Mission

Creating the Education system for the 22nd Century.

New Zealand-based Edutech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Since then, we have rapidly grown a mission-driven team who are dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK and beyond.

We have openings for both full and part-time positions, remote or based in London, UK. Normal working time is Monday to Friday, 10am - 7pm (or pre-agreed PT hours). The candidate must reside in the UK or Europe.

What are the main responsibilities for this role?

• Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered and managed within Crimson's Client Relations Management (CRM) system Salesforce

• Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce

• Establishing, developing and maintaining positive and professional customer interactions and relationships for Crimson

• Continuously improving sales techniques, processes and enhancing industry knowledge

• Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars when required

• Attending industry events as required

• Collating fortnightly sales reports in an accurate and concise manner for management

• Responding to comments and enquiries on Crimson’s social media platforms

What skills and experience are required?

• Experience in Customer Service, Customer Success or Sales

• Fluency in French, Spanish and/or Italian (1 required, in addition to English)

• Experience in university admissions (US & UK as priority) will be preferred but not required

• Excellent communication skills

• Excellent organisational skills

• Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile

• Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms

Why work for Crimson?

• Flexible working environment, you will be empowered to structure how you work
• Option to work from our many locations/remotely around the globe (role dependant)
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year
• Individual training budget per year- we love to level up!
• Psychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe! 
• 28 days holiday per year (incl. bank holidays)

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

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