Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?

Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an ambitious team of 700 that’s rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway.

This is a full-time position, that will be based in our Auckland, New Zealand office.

What are the main responsibilities for this role?

End to end ownership of the day-to-day Accounts Receivable processes for Crimson’s entities. This includes:

Set Up New Accounts

• Assist with creating new customer accounts
• Set up new customer information in the accounting system (Xero)
• Set up instalment plans within Salesforce and Stripe

Handle Invoices and Statements

• Creating accurate invoices for customer purchases
• Sending customer statements out when required

Process Payments

• Process payments and update customer invoices and account information to indicate receipts via bank transfer and credit card
• This can require working with other departments to handle concerns such as bounced payments

Resolve Billing Issues

• When customers do not pay their invoices on time, assist the collections process by coordinating with and calling the client; in addition to communicating with internal stakeholders where required
• Engage collection agencies as needed
• Help answer questions customers have about their charges and help error-check the customer’s account data

Create Financial Reports

• Create and maintain debtors ageing reports for monthly analysis
• Assistance on the annual audit on debtor related queries

What skills and experience are required?

•  Highly-organised with the ability to follow through on tasks with minimal supervision
• Ability to make judgements and decisions on confidential matters
• Skills to plan and manage complex administrative systems and practices
• Strong interpersonal skills and capable of communicating with individuals at all levels and from various backgrounds
• Understanding and confidence in using specific systems and programmes, including MS Office Suite, Google, Salesforce and Xero
• Problem solver who take ownership of delivering the solutions
• High learning agility and the ability to study and understand relevant legislation, both in New Zealand and globally
• Strong attention to detail
• Discretion

Why work for Crimson?

• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year
• $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!
• Psychologist on staff
• Insightful fireside chats and workshops to help support our high performing and ambitious team
• Radical Candor is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

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